We are committed to delivering your orders safely and on time.

1. Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• Customized stitching and bridal orders may require additional processing time.

2. Delivery Time

Estimated delivery timelines:

• Uttarakhand: 2-4 business days
• North India: 3-6 business days
• Rest of India: 5-8 business days

Delivery timelines may vary during festivals, public holidays, or unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated during checkout based on delivery location and order value.
• Free shipping offers, if applicable, will be displayed during checkout.

4. Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your products.

5. Tracking Information

Customers will receive shipment tracking details via SMS, WhatsApp, or email once the order has been dispatched.

6. Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect address information, additional shipping charges may apply for re-delivery.

7. International Shipping

International shipping availability and charges may vary depending on destination country and customs regulations.